A 99.9% Server Uptime
The benefit of setting up your very own cloud hosting platform is that you do not have to be worried about compatibility – you set up a given set of software tools in such a way so as to be compatible with a given set of hardware elements. The final outcome is something a lot more steady and dependable, since there are much less possible chances of failure. We have built our cloud hosting system atop tried and tested hardware components as well as a significantly tweaked version of Security–Enhanced Linux so as to set up an exceptionally safe home for your own sites.
That is the reason why, with each of our cloud hosting plans plans we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
Along with our cloud hosting system, we have also set up our own internal network in all our datacenters. Everything is based on enterprise–class hardware elements furnished by Juniper. And on each single router, we have configured a firewall with an intricate set of rules to help sift out all fishy requests.
Because of this, in all our datacenters – in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe and in our datacenter in Australia, you will enjoy a 99.9% network uptime guarantee. And this guarantee applies to all web hosting services in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re unsatisfied with our hosting services, or if you consider them insufficient, or if you decide that you need to use a VPS hosting plans instead of a cloud hosting package – you will get a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain complete control over your domains even when you close your account with us.
24/7 Technical Support
We have diligently chosen each single member of our 24x7 support staff to make certain that we can provide the best possible customer support service that you can possibly get. Each of our technicians has many years of experience working with web hosting accounts behind his back, so they know very well what they are doing. What’s more, they’re available to you 24–7 – you can touch base with them at any time and they will respond as fast as possible.
Their average response time is less than 20 minutes, while with other web hosting providers you are forced to wait around for days. Plus, we offer a 1–hour response time guarantee. Regardless of what happens, your enquiries will be replied to in less than an hour.