A live chat is a real-time way of communication between a website hosting supplier's support team and its clients. It is a very efficient way to get some info about the website hosting services or get some problem resolved since you're talking to a live representative. The benefits of using a live chat service instead of calling or opening a ticket are the smaller possibility of mistakes any time you exchange data like usernames or domain names, the faster response time because the communication is real-time plus the fact that you don't have to stay on the chat all the time - you are able to do another thing while the representative investigates the issue in question. What's more, you will be able to join a live chat room from any kind of computer that's connected to the Internet, avoiding the telephone fees that you'll need to pay when you're calling to another country.
Live Chat Support in Cloud Hosting
We provide a live chat support service for all cloud hosting plans that we offer and we are able to help you with almost everything in real time. In case you do not have an account with our company yet, we are able to provide you with more information about the plans to help you to select the most suitable plan. If you are a current customer, we're able to assist you with any general or billing matter and even with various common technical problems, for instance an e-mail address setup in a desktop email client. In case you can't give us a call for whatever reason or you're in some country where we don't have a local phone number, our live chat is the best way to get in touch with us. Certainly, some problems require more time to examine and test, so you'll have to open a ticket to our technicians, however, we will save you time and help you with numerous problems on the chat.