Lots of people who start using their first hosting account, or change companies, usually have queries about how certain procedures are completed or experience obstacles when setting up various things, including e-mails, website settings, etc. That’s the reason why, some hosting companies have prepared documentation with popular questions and problems in order to help their clients receive info quickly and easily. Consequently, the technical support team can devote more time to real issues that given clients may be encountering, since the solution for the smaller things will already be available on the World Wide Web and clients will be able to handle them without having to contact the customer care team. Having elaborate documentation is critical, particularly for new customers with zero past experience, because the web hosting service involves a vast number of functions and lots of people can become confused about what to do. A good information repository can both help you do the tasks that you need and become aware of how the hosting service functions in general.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting plans come with a detailed knowledge base where you can find information on all the challenges that you could encounter and their resolutions. You can get to know how to create and manage a mailing list, how to use an .htaccess file, or how to continue in case the settings of your email client are accurate, but yet you’re unable to send email messages, for example. We have done our best to be as comprehensive as possible and to encompass all possible options in order to save you time and to provide you with different solutions for any issue. The knowledge base includes educational articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the functions and features of the Hepsia Control Panel. You can find relevant articles about specific functions and features in every section of the Control Panel, whereas if you’d like to check the entire article list, you can visit the all-inclusive Help section.