Lots of people who start using their first hosting account, or change companies, usually have queries about how certain procedures are completed or experience obstacles when setting up various things, including e-mails, website settings, etc. That’s the reason why, some hosting companies have prepared documentation with popular questions and problems in order to help their clients receive info quickly and easily. Consequently, the technical support team can devote more time to real issues that given clients may be encountering, since the solution for the smaller things will already be available on the World Wide Web and clients will be able to handle them without having to contact the customer care team. Having elaborate documentation is critical, particularly for new customers with zero past experience, because the web hosting service involves a vast number of functions and lots of people can become confused about what to do. A good information repository can both help you do the tasks that you need and become aware of how the hosting service functions in general.