Q: What does the website migration service consist of? Will my website be safe?
A: The website migration service provided by US PC Help is entirely free and consists of transferring all your files, databases and e–mails from your current web hosting provider to your new hosting account with us. We’ll also update all the configuration settings required for your web sites to be completely functional on our super–modern cloud hosting platform.Our techs are completely capable of moving any type of site. With years of experience in the industry, they are well–versed in the inner workings of our web hosting platform, our Control Panel and all other famous Control Panels. For them, moving a custom–built web application with numerous custom libraries is as elementary as transferring a simple WordPress weblog.
Q: Just how long will it take for my web site to be moved to your platform?
A: We strive to carry out all web site migrations as fast as possible. However, we do not have a set time frame for website migrations. There are different aspects that you have to take into consideration – the sheer size of your web site and the workload of our web site migration staff, etc. We always try to perform each migration in under 48 hours. With less sizeable websites, our team usually manages to finish in under 24 hours.
Q: What data will I need to provide to your Website Migration Department?
A: Yep. We will require the name of the website that you wish us to move. We will also need a means to log into your present web hosting account so that we can get the files pertaining to your web site.
Q: You will access sensitive data. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my website be offline?
A: While we move your website, it will be available both in your hosting account with us and in your account with your previous web hosting provider. When the transfer is complete, we will make sure that everything is working correctly and that the integrity of your data is not jeopardized prior to notifying you that the migration is finished. After that, we will instruct you how to move the domain name to your hosting account with us and how to edit the DNS records.
Q: Will my present web hosting provider have to do anything?
A: While we transfer your content, your hosting provider won’t be aware of the transfer at all. We won’t touch base with them in any way.
Q: Which web hosting providers can you migrate data from?
A: Yes. We support all conventional Linux–based hosting platforms. We don’t support Windows–driven hosting platforms, as we don’t provide Windows web hosting services ourselves.Furthermore, we do not support proprietary website building and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.